UX Design: Our User Centric Approach

Whether it’s a mass-market wearable, an industrial machine, a connected device for the home, or a new network of IoT sensors ready for a smart city-wide deployment, your expectations are clear. You need it to be smart, you need it to be interactive, you need it to be able to communicate with other devices, and you need it to upload data to a cloud. That is why you need an efficient embedded solution provider

At Witekio, our engineers help guide you in defining and designing your software architecture, so your product meets the expectations of your customers and end users, as well as your own.

We help make sure your innovative product is a success

Because your device is innovative, you might need it to be able to learn by itself and adjust its own operations and actions over time. It might need some artificial intelligence capacity, it might need edge computing functionality, or you might even need to pack that processor with some code that your team has not yet shared with anyone outside of a safe room.

Whatever your device and whatever your innovation, your software choices are critical to the success of your innovation. We help you make the right choices so you can launch with confidence and achieve the success you deserve.

Pillar 1: Human Centric Design

The first and most important pillar of our UX for complex systems software design approach has its own five-step process.

To begin with, we start by understanding the business impact you are seeking to make, the value you are proposing to your customers, and your product vision. Next, we explore your customer journeys and identify the most valuable outcomes that your customers expect from your product or service. Then we seek fit, the nexus between your product vision and the ideal customer outcome in order to determine what your minimum viable product (MVP) will be. From here we develop a prototype, the MVP we can test with users to confirm its potential and provide critical feedback. Finally, we move to the design stage where we define a system architecture, the UI specifications, a cost estimate, and a timeline for the development sprints your IoT UX designer will complete.

Pillar 2: Technology Consulting

Our second pillar connects you with our experienced IoT UX design teams in order to choose the right technologies for your project. Our embedded software and IoT experts are unbiased and familiar with the variety of technologies available for every software layer in your system. We’ve tested and evaluated them all and we are committed to advising you on the most suitable tech for your product, your needs, and your ideal customer outcomes.

Presently new trends are emerging, in particular the possibility that increasingly complex systems in increasingly restricted environments will demand a specific UX for complex systems. In addition, the emergence of IoT edge computing and edge AI present new challenges for the most innovative developers.

Yet at the same time, not every project demands predictive maintenance solutions, machine learning on the edge, or deep learning models. We believe strongly in the importance of keeping things simple and that there is a certain beauty in making the complex clear.

Pillar 3: Architecture and Auditing

Our third pillar ensures that, with the right technologies selected, the design of your software systems is ready to meet the challenges your customers expect to encounter.

Our architecture experts help you see the big picture. While they are always concerned with the need to guarantee stability at a given moment, they also want to ensure that your systems have the capacity to scale after a successful launch.

While you know your needs today, it can be hard to know just what tomorrow will demand. This means that your software platform needs to be both easy to maintain and ready to scale. The architecture that we design ensures that as you progress from 100 devices, to 1000, 10,000, and even to 100,000 or more without any scalability issues.

Finally, our software architects prioritize the security of your systems and networks. They identify attack surfaces, potential flaws or entry points, and offer solutions that align with your tools, ambitions, and constraints.

Our clients appreciate that our IoT UX design processes prepare them for success and align them with their customer’s expectations. They benefit from our technology consulting to make better choices, broaden their range of options, and consider architectures than less-experienced teams might never suggest. Our solid development sprint plans and software delivery deadlines inspire confidence and mean you can plan with certainty for your launch day safe in the knowledge that a Witekio IoT UX designer will deliver.