Philips Domestic Appliances

Creating the next generation of connected coffee machines

Philips Newest Home Coffee Machine Has An Advanced UI, Offers Personalized Settings And New Features Via Seamless OTA Updates. It Is Truly Connected, Thanks To Witekio.

We needed a software partner with proven home appliance results to help us launch our next-generation of connected coffee machines. With Witekioʼs help, the latest Xelsis model ensure's our customers can enjoy new features and a premium home coffee experience for years to come.
NICOLAS VEAUVILLE
GENERAL MANAGER AND HEAD OF PRODUCTS
ESPRESSO PHILIPS AND SAECO
Industry
Home Applications
Company Size
5000+
The Challenge

Philips needed advanced UI development and connectivity for a new range of Saeco connected coffee machines. The Xelsis models had to go to market in under two years, work seamlessly as a luxury home appliance should, and offer a next-generation experience for users.

What does this mean for tech? Over-the-air updates for evolving features, personalisation settings, a lightening fast touchscreen/UI and more.

  • Taking the home coffee machine market from MCU to MPU. A complete, connected home coffee experience, with an advanced UI and a smartphone look and feel
  • Using a platforming approach to create custom software for four models in the product range, while ensuring they all meet the same standards and optimize development costs
  • Ensuring regionalisation for launch - handling different languages and recipe lists, which differ from region to region.
  • Working with Philips' product development methodology to meet the organizations quality standards, user centric approach and allow for improvement during development
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The Witekio Solution
OUR EXPERTISE IN ACTION

Our team got to work creating custom code for everything from low layers to advanced HMI, managing the database, languages, and cloud connectivity.

Knowing Philips ambitious end goals for the appliance, and that the company needed not one, but four models for the product range, our team developed a common code to simplify evolutions and optimize maintenance.

Thanks to our wide skillset and embedded software experience, we were able to find and resolve issues that appeared during product development, including:

• Putting in place unforeseen security features and processes that will be used during manufacturing
• Developing a simulator of the UI to be used on the commercial website for marketing purposes.

No matter what issue happens, our team find a solution to secure your time to market.

STAYING ON TARGET AND ALIGNED

When developing a living product that is capable of feature updates, personalization, and connectivity to other home appliances, you need to work efficiently to get the job
done on time.

Using a disciplined agile approach we were able to have the flexibility our developers needed for feature development, while respecting the constraints that come with the
product development of an industrial project.

By creating, testing and updating the code as we went, we could update Philips with feasibility and workload estimates, as well as provide a precise and realistic dialogue on the implementation of features.

RESULTS
PHILIPS FIRST ʻLIVING PRODUCTʼ MACHINE LAUNCHED. AN APPLIANCE WITH THE ABILITY TO HAVE MEANINGFUL UPDATES OTA, SO THAT IT CAN CONTINUE TO IMPROVE.
LAUNCH OF AN ONGOING DIGITAL CX IMPROVEMENT PROGRAM (THROUGH SOFTWARE UPDATES) WITH WITEKIO AND PHILIPS FOR MAINTENANCE AND EVOLUTIONS.
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