UX Design: Our User Centric Approach

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Whether it’s a mass-market wearable, an industrial machine, a connected device for the home, or a new network of IoT sensors ready for a smart city-wide deployment, your expectations are clear. You need it to be smart, you need it to be interactive, you need it to be able to communicate with other devices, and you need it to upload data to a cloud. That is why you need an efficient embedded solution provider.

Witekio’s three-pillars approach to IoT UX design

At Witekio, our engineers help guide you in defining and designing your software architecture, so your product meets the expectations of your customers and end-users, as well as your own.

Whatever your device and innovation, your software choices are critical to the success of your innovation. We help you make the right choices so you can launch with confidence and achieve the success you deserve.

Need help to make the right choice?

We help make sure your innovative product is a success

Because your device is innovative, you might need it to be able to learn by itself and adjust its own operations and actions over time. It might need some artificial intelligence capacity, it might need edge computing functionality, or you might even need to pack that processor with some code that your team has not yet shared with anyone outside of a safe room.

We Know That the Right Choices Start with Your Customer

Too many IoT UX designers want to push a technology they prefer or understand well over what’s best for you and your customer. At Witekio, we take a different path.

We don’t start with what we might prefer or even what you might prefer; we start with understanding what your customer needs and expects and then develop a system architecture that will best serve them.

You’re Focused on the Launch, We Help You Plan for Scale

When you first take an innovative product to market it’s easy to get caught up in the excitement of the launch. Not only are there hundreds of technical challenges to overcome, but as the launch deadline approaches, you become more and more focused on that big first day.

At Witekio we will power your launch, but we also make sure you have the architecture in place to scale with your success.

The 3 pillars approach to your UX design project and software architecture

We have built a three-pillar approach to IoT UX design that ensures your innovation is successfully launched, fully supported, and ready to scale.

Pillar 1: Human-Centric Design

The first and most important pillar of our UX for complex systems software design approach has its own five-step process.

To begin with, we start by understanding the business impact you are seeking to make, the value you are proposing to your customers, and your product vision.

Next, we explore your customer journeys and identify the most valuable outcomes that your customers expect from your product or service.

Then we seek fit, the nexus between your product vision and the ideal customer outcome in order to determine what your minimum viable product (MVP) will be.

From here we develop a prototype, the MVP we can test with users to confirm its potential and provide critical feedback.

Finally, we move to the design stage where we define system architecture, the UI specifications, a cost estimate, and a timeline for the development sprints your IoT UX designer will complete.

Pillar 2: Technology Consulting

Our second pillar connects you with our experienced IoT UX design teams in order to choose the right technologies for your project. Our embedded software and IoT experts are unbiased and familiar with the variety of technologies available for every software layer in your system. We’ve tested and evaluated them all and we are committed to advising you on the most suitable tech for your product, your needs, and your ideal customer outcomes.

Presently new trends are emerging, in particular the possibility that increasingly complex systems in increasingly restricted environments will demand a specific UX for complex systems. In addition, the emergence of IoT edge computing and edge AI present new challenges for the most innovative developers.

Yet at the same time, not every project demands predictive maintenance solutions, machine learning on the edge, or deep learning models. We believe strongly in the importance of keeping things simple and that there is a certain beauty in making the complex clear.

Pillar 3: Architecture and Auditing

Our third pillar ensures that, with the right technologies selected, the design of your software systems is ready to meet the challenges your customers expect to encounter.

Our architecture experts help you see the big picture. While they are always concerned with the need to guarantee stability at a given moment, they also want to ensure that your systems have the capacity to scale after a successful launch.

While you know your needs today, it can be hard to know just what tomorrow will demand. This means that your software platform needs to be both easy to maintain and ready to scale. The architecture that we design ensures that as you progress from 100 devices, to 1000, 10,000, and even to 100,000 or more without any scalability issues.

Finally, our software architects prioritize the security of your systems and networks. They identify attack surfaces, potential flaws, or entry points, and offer solutions that align with your tools, ambitions, and constraints.

Our three-pillar approach to UX design means that the product that you launch will meet your customer’s expectations, fit their needs, address their use case, and align with your goals. Instead of being only ‘ready to launch', your product will be ‘ready to scale’. We prepare you for your success so that things run smoothly going forward.

Our clients appreciate that our IoT UX design processes prepare them for success and align them with their customer’s expectations. They benefit from our technology consulting to make better choices, broaden their range of options, and consider architectures that less-experienced teams might never suggest. Our solid development sprint plans and software delivery deadlines inspire confidence and mean you can plan with certainty for your launch day safe in the knowledge that a Witekio IoT UX designer will deliver.

Witekio Training: Learn About Embedded Software from Our Experts

Whether it is discovering a new technology or deepening your knowledge in a cutting-edge technical domain, our courses combine theory and practice to help you level up your skillset. Popular courses include deep dives into low-level embedded systems (OS, firmware), application layers, and connectivity for smart objects.

Our engineers are experienced in transmitting their knowledge of software to small and large groups, and take care to ensure that every student in every course is satisfied with their learning experience.

Witekio’s Software Factory: From Artisan to Industrial

Witekio’s Software Factory is a structured collection of software assets and development methodologies that help produce software applications and components. It’s our way of taking on the challenge of professionalizing software development, in particular when it comes to software quality assurance.

Our commitment to the Software Factory system represents a long-term commitment to enhancing software operations by switching from an artisanal production style to a fully industrial system. It’s not about mass production but instead about consistently meeting the highest standards for software architecture, development, and quality.